"Empowering smarter operations with video & self-service – See, Analyze, Guide, Report for seamless decisions and processes."

See, Analyze, Guide, Report

DLEGATE Solutions uses video assistance and guided self-service to transform workflows.

Whether in customer support, field inspections, or operations – with See, Analyze, Guide & Report we enable faster problem identification, informed decision-making, and efficient guidance for both customers and employees.

An expert doesn’t always need to be on-site – often, a live video is enough to assess the situation and take action.

Video assistance and Guided Self-Service enhance customer satisfaction, operational efficiency, and service ROI.

Tailored SaaS Solutions

We design custom software to streamline operations, reduce costs, and improve customer satisfaction. Whether it's system integrations or bespoke development projects, we tailor our solutions to your unique needs.

Insights & Applications - Video Assistance & Guided Self-Service in Action

Streamlining Property Insurance with Self-Service Workflows and Video Technology

As extreme weather events such as hurricanes become more frequent, property insurers are under increasing pressure to process claims quickly...

Streamlining Motor Claims

As digital convenience becomes a standard expectation, insurers are increasingly exploring...

Streamlining Marine Inspections for Underwriting

Marine underwriting presents unique challenges for insurers, particularly when it comes to inspecting vessels...

Remote Risk Assessment for Commercial and Industrial Sites

Brokers and insurers often face a common challenge when assessing risk for commercial or industrial properties...

Remote Inspections with Video Technology

Video-based remote inspections have been available in the market for years, but their potential remains largely untapped...

Innovation Consulting (for Digital Transformation)

With our expertise and experience we help you identify opportunities for growth, implement cutting-edge technologies, and build future-ready solutions. Whether you’re modernizing processes or exploring new markets, we provide the strategic insights and technical expertise to accelerate your innovation journey.

About DLEGATE Solutions

Born from Innovation

In 2017, a team of seasoned startup veterans joined forces to tackle complex challenges at a leading insurance company. We witnessed firsthand the difficulties businesses face in managing disruptive innovations and optimizing processes without overwhelming IT teams or employees.

From Experience to Expertise

By 2024, we channeled that experience into founding DLEGATE Solutions GmbH. Our mission is to leverage our team's deep expertise in company setup, consulting, architecture, development, and operations to deliver meaningful, lasting results.

Why choose DLEGATE?

Digital transformation is an ongoing journey. At DLEGATE Solutions, we focus on practical, scalable solutions that ensure easy adoption by both employees and customers. With our expertise, we help your business achieve long-term success through continuous innovation.

What sets us apart? Flexibility and simplicity.

We offer proven standard products, tailor custom solutions, and are open to hybrid approaches. Our priority is to ensure the adoption of new technologies is smooth and straightforward. Companies can test and validate use cases quickly in real-world environments. Once the value is proven, we work together to achieve deep, scalable integrations—navigating digital transformation step by step.

Want to know more?

We would be delighted to receive your business inquiry to further explain our service

Please email us at contact@dlegate.de

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