Smarter Insurance
Starts with Visual Intelligence

Streamline claims, reduce fraud, and improve customer satisfaction with video, self-service, and automation—fully integrated into your workflows

Insurance Needs Speed, Accuracy, and Trust

With DLEGATE, insurers move faster and smarter. Live video, self-guided photo capture, and centralized insights enable adjusters and underwriters to make decisions quickly and confidently. The result? Faster resolutions, better risk data, and satisfied policyholders.

Where DLEGATE Adds Value

With Video Assistance, you don’t need to be on-site to understand what’s happening. A live video session connects your experts directly to the situation—instantly, visually, and effectively.

Claims Assessment – Speed up claims by remotely assessing damage with live video and image documentation.
Underwriting Support – Gather policy-specific visuals and geolocation data during the onboarding and renewal process.
Self-Service Inspections – Enable customers to follow guided steps to submit photos, videos, and relevant information.
Remote Expertise – Reduce unnecessary field visits by connecting experts instantly through secure video.

How DLEGATE Supports Insurance Workflows

DLEGATE empowers insurance professionals and policyholders to collaborate visually, using an intuitive platform with or without live support.

  • See - Gain real-time visual insights.

    Use remote video to instantly assess the situation and capture all the details—photos, video clips, and customer input—without needing to be on-site.

  • Assist - Provide expert support.

    Support customers through live video or structured self-service flows that walk them through solutions, reducing back-and-forth and first-time fix rates.

  • Evaluate - Unify data & decisions.

    Combine visual evidence, location data, and user inputs in one place to assess claims or evaluate risk efficiently.

  • Document - Automate & report.

    Automatically generate documentation for internal reporting, audits, and compliance—with easy integration into your existing systems.

Ready to See the Difference?

Book a live demo and discover how DLEGATE's Video Assistance can transform your operations.

Service that Scales and Satisfies

Shorter claims cycle times

Accelerate the resolution process with real-time insights and remote guidance.

Reduced fraud through real-time visual data

Verify claims instantly using live video and geotagged evidence.

Higher first-time resolution rates

Guide customers step-by-step to avoid repeat calls or site visits.

Fewer unnecessary field inspection

Eliminate travel with expert remote inspections via video assistance.

Improved customer satisfaction

Provide fast, convenient service that customers appreciate and trust.

Fully documented, auditable sessions

Capture and archive visual data to support compliance and insights.

Insights Shaping the Future of Insurance

Stay ahead with expert takes on digital transformation, customer experience, and operational efficiency in insurance. Dive into articles tailored for claims, underwriting, and innovation leaders.

  • Unlock the full potential of Remote Inspections for Customer Service

  • Streamline Property Insurance with Self-Service and Video Technology

  • Remote Risk Assessment for Commercial and Industrial Sites

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