See. Assist. Evaluate. Document.

Empower smarter operations with video & self-service for seamless decisions and processes.

From Real-Time Insight to Informed Action

Break down complexity and enable smarter decisions across your operations – with visual clarity and guided workflows.

  • See - Gain real-time visual insights.

    Understand your customer’s situation instantly with a video setup built for remote inspection.

    Capture everything—from geolocation and images to recordings and customer quotes—all in one seamless interaction.

  • Assist - Provide expert support.

    Guide customers or field teams in real time using live video or interactive self-service instructions.

    Deliver fast, reliable help without being on-site—reducing costs, improving response times, and ensuring customers get the support they need, when they need.

  • Evaluate - Drive smarter decisions.

    Bring together all interaction data—from visuals to customer input—in one central view.

    With all relevant information in one place, teams can assess situations faster, make confident decisions, and set the stage for smarter, automated next steps.

  • Document - Capture & share.

    Effortlessly record findings and generate reports with every interaction.

    Ensure nothing is missed—supporting compliance, enabling seamless collaboration, and creating a reliable record for continuous improvement.

Ready to transform how you see, solve, and support?
Ditch delays. Streamline service with real-time video and guided self-service.
Replace site visits with smart workflows. No compromise on quality.
Empower your teams to see more, act faster, and deliver better outcomes.
Turn insight into action. Start your service evolution with DLEGATE.

DLEGATE Services - Rethink the way work is done

With DLEGATE, you don’t always need to be on-site. Leverage video assistance and self-service to handle tasks faster, smarter, and from anywhere.

From instant visual insights to streamlined collaboration, DLEGATE helps you improve customer satisfaction, boost operational efficiency, and drive real service ROI.

  • Video Assistance

    Video setup optimized for remote inspections with ease of use for experts and simple access for customers.
    Want to know more…

  • Self-Service

    Collect data from customers with bespoken flows, switch between devices for easy filling and combine with video.
    Want to know more…

  • Platform

    Orchestrate video and self-service in one seamless platform to drive automation, evaluation and documentation.
    Want to know more…

From the Field to the Future – Stories & Solutions

  • Unlock the full potential of Remote Inspections for Customer Service

  • Streamline Property Insurance with Self-Service and Video Technology

  • Remote Risk Assessment for Commercial and Industrial Sites

Ready to See the Difference?

Book a live demo and discover how DLEGATE's Video Assistance can transform your operations.

Transform how You Connect, Support and Deliver!

Whether it’s remote assistance, self-service, or automation — DLEGATE helps you reimagine service across industries.

  • Customer Service

    Turn Moments of Frustration into First-Time Fixes.

    Equip your support agents with real-time visual tools to resolve issues faster. Let customers self-serve that make trouble-shooting seamless, efficient, and satisfying.

  • Insurance

    Faster Claims. Smarter Decisions. Better Experiences.

    Accelerate claims, reduce site visits, and enhance underwriting. Collect structured data and visuals instantly to reduce fraud and increase transparency and to increase turnaround times.

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