See More.
Solve Faster.
Serve Better.
Transform the way you deliver service with real-time visual support from anywhere.
A New Standard for Remote Service and Support
Video assistance is more than just a live stream. It's a smarter, more human way to connect with customers, field agents, or partners. Gain real-time visibility into any situation, guide users step by step, and solve issues faster without the need for on-site visits.
Make every Interaction Count
With Video Assistance, you don’t need to be on-site to understand what’s happening. A live video session connects your experts directly to the situation—instantly, visually, and effectively.
See - Assist - Evaluate - Document
A Smarter Way to Support – Step by Step
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See.
Connect instantly via live video. No app download required. Get visual context and geolocation in real time.
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Assist.
Provide expert help through live guidance or interactive self-service flows.
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Evaluate.
Capture images, notes, and structured data. Everything is centralized and ready for review or automation.
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Document.
Automatically record the session for compliance, reporting, or next steps—integrated directly into your systems.
Ready to See the Difference?
Book a live demo and discover how DLEGATE's Video Assistance can transform your operations.
Transform how You Connect, Support and Deliver!
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Customer Service
Enable agents to solve problems on first contact with video assistance and customer self-service.
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Insurance
Speed up claims, reduce fraud, and improve underwriting with video and digital documentation.
