Person holding a smartphone outdoors with mountains and a cloudy sky in the background.

Do It Yourself.
Get It Right.
Keep Things Moving.

Empower customers and field teams to capture the right information—anytime, anywhere—with guided self-service workflows built for speed, accuracy, and scale.

Remote data collection that puts customers and partners in control.

DLEGATE Self-Service empowers your customers, field teams, or local contacts to submit critical data—images, location, and structured inputs—directly from their smartphones. No app downloads. No scheduling. Just fast, guided workflows that work anytime, from anywhere.

Desigend for Simplicity

No apps. No complexity. Just a smart link and guided steps.

With DLEGATE Self-Service, users receive a personalized link via SMS, email, or QR code. They’re guided through a structured, branded experience where they:

            
            Capture high-quality images
            of vehicles, properties, or equipment to report condition, damage, or status in real time.
        
            Confirm precise location
            automatically through integrated GPS or interactive map tools, ensuring accurate geolocation data.
        
            Provide essential context
            using guided drop-down menus and structured input fields tailored to your specific process.
        
            Submit all information securely
            in one streamlined, user-friendly workflow—no app download required

Woman using a smartphone at a desk with a tablet and stylus, in a bright room.

See - Assist - Evaluate - Document

A Smarter Way to Support – Step by Step

See.

Capture photos or video on-site. No app needed. Get clear visuals from any device.
Assist.

Guide users with step-by-step prompts. Ensure accuracy with no training required.
Evaluate.

Collect structured info like location, context, and condition—ready for fast decisions.
Document.

Create a complete, shareable report with images, inputs, and verified data.

Ready to streamline your data collection?

Book a live demo and see how DLEGATE’s Self-Service workflows empower customers and teams to capture critical information—anytime, anywhere.

GET A DEMO

Futuristic laptop with glowing blue data streams

Transform how You Connect, Support and Deliver!

Customer Service

Enable fast, accurate data capture from customers—anytime, anywhere.

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Insurance

Streamline claims and policy data collection with guided self-service.

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