See. Assist. Evaluate. Document.
Empower smarter operations with video & self-service for seamless decisions and processes.
From Real-Time Insight to Informed Action
Break down complexity and enable smarter decisions across your operations – with visual clarity and guided workflows.
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See - Gain real-time visual insights.
Understand your customer’s situation instantly with a video setup built for remote inspection.
Capture everything—from geolocation and images to recordings and customer quotes—all in one seamless interaction.
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Assist - Provide expert support.
Guide customers or field teams in real time using live video or interactive self-service instructions.
Deliver fast, reliable help without being on-site—reducing costs, improving response times, and ensuring customers get the support they need, when they need.
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Evaluate - Drive smarter decisions.
Bring together all interaction data—from visuals to customer input—in one central view.
With all relevant information in one place, teams can assess situations faster, make confident decisions, and set the stage for smarter, automated next steps.
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Document - Capture & share.
Effortlessly record findings and generate reports with every interaction.
Ensure nothing is missed—supporting compliance, enabling seamless collaboration, and creating a reliable record for continuous improvement.
DLEGATE Services - Rethink the way work is done
With DLEGATE, you don’t always need to be on-site. Leverage video assistance and self-service to handle tasks faster, smarter, and from anywhere.
From instant visual insights to streamlined collaboration, DLEGATE helps you improve customer satisfaction, boost operational efficiency, and drive real service ROI.
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Video Assistance
Video setup optimized for remote inspections with ease of use for experts and simple access for customers.
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Self-Service
Collect data from customers with bespoken flows, switch between devices for easy filling and combine with video.
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Platform
Orchestrate video and self-service in one seamless platform to drive automation, evaluation and documentation.
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From the Field to the Future – Stories & Solutions
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Unlock the full potential of Remote Inspections for Customer Service
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Streamline Property Insurance with Self-Service and Video Technology
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Remote Risk Assessment for Commercial and Industrial Sites
Ready to See the Difference?
Book a live demo and discover how DLEGATE's Video Assistance can transform your operations.
Transform how You Connect, Support and Deliver!
Whether it’s remote assistance, self-service, or automation — DLEGATE helps you reimagine service across industries.
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Customer Service
Turn Moments of Frustration into First-Time Fixes.
Equip your support agents with real-time visual tools to resolve issues faster. Let customers self-serve that make trouble-shooting seamless, efficient, and satisfying.
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Insurance
Faster Claims. Smarter Decisions. Better Experiences.
Accelerate claims, reduce site visits, and enhance underwriting. Collect structured data and visuals instantly to reduce fraud and increase transparency and to increase turnaround times.
