Remote Inspection: Fast. Secure. Hassle-Free.

Run inspections live in the browser — no app download needed. Save travel costs and resolve issues instantly.

On-site inspections cost time, money, and flexibility.

Long travel, delays, and inefficient documentation are a drain on resources. With Remote Inspection by DLEGATE, you conduct inspections via live video with AR guidance and automated documentation. Quick. Transparent. Secure.

How it works in 4 simple Steps!

Invite Client

Send one-click invitation via SMS, email, or QR code. Customers join directly in their browser—no app needed. Details

Connect & Inspect

Start a secure video call with HD audio and video. Continue talking on the phone while setting up. Details

Capture Evidence

Take photos, record video, request geolocation, and guide customers with AR tools. Details

Share Deliverables

Download images or export a PDF report. Share results instantly with tools like Zendesk. Details

Why choose Remote Inspection by DLEGATE?

      
      Cut Costs & Save Time
    
      No travel needed, fewer site visits. Reduce case handling time by up to 30%.
    
      Faster Resolution
    
      Problems are identified and solved in real time, accelerating claims and issue resolution.
    
      Effortless Documentation
    
      Annotated photos, PDF reports, and integrations at the click of a button.
    
      Scalable for your needs
    
      Perfect for insurance, audits, service teams, logistics, and more.

Request a Live Demo — See How You Can Cut On-Site Visits by Half

Book a live demo to discover how DLEGATE's Remote Inspection can transform your operations.

Get your free demo - Start saving time and cost today

Futuristic laptop with glowing blue data streams.

How does Remote Inspection support you?

Check out the details for each of our four steps: Invite, Connect & Inspect, Capture Evidence and Share Deliverables.

Easy Customer Invitations

Starting a video call with a customer is simple and flexible. Invitations can be sent by SMS, email, or even a QR code attached to a product. Customers can join instantly by clicking a link or entering a code without app download.

               
              Simple Invitations
              – Send links via SMS, email, or QR codes so customers can join with a single click.
          
              Smooth Setup
              – Continue talking with the customer on the phone while the video call is being set up.
          
              Flexible Collaboration
              – Invite additional participants at any time using the same simple process.

Features

Multiple Invitation Options

One-Click Join

No App Download

Phone Call Continuity

Flexible Participant Management

QR-Code Convenience

Person holding a smartphone with floating icons representing contact options, including info, email, phone, at symbol, headset, and mobile phone.

Inspection Mode & Collaboration

Enable customers and support staff collaborate in real-time with remote using Live Video, AR and digital tools. Instant clarity by vision ensures transparent, quick and effective troubleshooting, even for complex issues.

            
            Cost Reduction
            – See what the customer sees instantly—no need for on-site visits or delays.
        
            Faster Resolution Times
            – Quickly identify and resolve issues through clarity by vision.
        
            Improved Productivity
            – Leverage AR for direct guidance and reduced errors.

Features

Live Video (one-way or two-way)

Multiparty Calls

Inspection Mode (video stream in full mode)

Screen-share

Pause Video / Freeze Image

Take Snapshot

Front / Back Camera Control

Remote Device Control

AR Cursor / Annotations

Person holding a magnifying glass with a target symbol, illuminated with a bright light, while appearing to use a smartphone.

Visual Evidence Capture

Stop wasting time deciphering labels or paperwork. With DLEGATE Remote Inspection, technicians, customers, and remote experts can instantly capture, digitize, and analyze visual data directly from the field.

             
            Time Saving
            – Capture and share visual data instantly, eliminating delays from on-site visits.
        
            Improved Efficiency
            – Technicians and remote experts work seamlessly together to resolve issues faster.
        
            Accuracy
            – Digitize and verify images, barcodes, model numbers, and handwritten data with precision.

Features

Live Video (one-way or two-way)

Inspection Mode (video stream in full mode)

Screen-share

Pause Video / Freeze Image

Take Snapshot

Front / Back Camera Control

Remote Device Control

Multiparty Calls

Augmented Reality Cursor or Pencil

Person holding a tablet showing a photo of a damaged, crushed car after an accident.

Sharing of Deliverables

With DLEGATE Remote Inspection, sharing results is effortless. From annotated photo galleries to professional reports and system integrations, you can deliver inspection data in the right format, ensuring it is fast, precise, and ready for action.

             
            Organized Visual Data
            – Manage photo galleries, add annotations, and keep inspection records structured and accessible.
        
            Professional Reports
            – Download images or compile them into a polished PDF for easy sharing and documentation.
        
            Seamless Collaboration
            – Share inspection results directly with tools like Zendesk for faster workflows and improved handovers.